Responsible Gaming
Gaming Should Be Entertainment, Not Income
At esrasurrey.co.uk, we're committed to promoting responsible gambling. Betting and casino games should only ever be viewed as a form of entertainment, not as a way to make money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses or bet beyond your means.
The odds are always in favour of the house. If you're feeling pressure to gamble or find it difficult to stop, support is available.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. It is illegal for anyone under 18 to gamble at licensed betting sites, casinos, or with bookmakers.
If you are under 18, we urge you not to access gambling services. Gambling at a young age can lead to serious problems later in life.
Warning Signs of Problem Gambling
Do you recognise any of the following warning signs in your own behaviour? If so, it may be time to seek help:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Concealing the amount of time or money you spend gambling from friends or family
- Loss of control: Being unable to stick to limits you've set on time or money spent
- Gambling to escape: Using gambling to cope with stress, anxiety, depression, or other difficult feelings
- Neglecting responsibilities: Missing work, school, or important social events because of gambling
- Financial problems: Borrowing money or getting into debt to fund gambling
- Mood changes: Becoming irritable or anxious when not gambling or trying to cut back
- Escalating stakes: Needing to gamble with larger amounts to get the same excitement
- Failed attempts to stop: Repeatedly trying and failing to reduce or quit gambling
If you recognise these signs in yourself or someone you know, please reach out for support immediately.
Self-Help Tools & Controls
Most reputable betting sites offer built-in tools to help you gamble responsibly. These include:
- Deposit Limits: Set a maximum amount of money you can deposit in a given period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given period
- Betting Limits: Restrict the maximum stake you can place on individual bets
- Reality Checks: Receive regular reminders about how long you've been gambling and how much you've spent
- Time-Out: Take a temporary break from your account (hours or days) without closing it permanently
- Self-Exclusion: Voluntarily close your account for a fixed period or indefinitely
Use these tools proactively to maintain control over your gambling. Most licensed operators are required by UK law to make these options easily accessible.
Support Organizations & Helplines
If you're struggling with gambling, professional help is available and confidential. Here are the main organisations for your region:
United Kingdom
- GamCare: Free, confidential support and counselling for problem gamblers and their families. Phone: 0808 802 0133 | Website: www.gamcare.org.uk
- GamStop: The National Self-Exclusion Scheme. Register across all licensed betting sites in the UK with one account. Website: www.gamstop.co.uk
- Gamblers Anonymous: Free peer support meetings. Website: www.gamblersanonymous.org.uk
- National Problem Gambling Clinic: NHS-funded specialist treatment service. Phone: 020 7730 0600
Australia
- Gambling Help Online: Free, confidential counselling and support. Website: www.gamblinghelponline.org.au
Canada
- Responsible Gambling Council: Support and resources for problem gambling. Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling: Confidential helpline and referrals. Phone: 1-800-GAMBLER (1-800-426-2537) | Website: www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Federal Centre for Health Education. Website: www.bzga.de
If You Need Help, Reach Out Today
Problem gambling is a serious issue that can affect your mental health, finances, relationships, and overall wellbeing. The good news is that help is available, and recovery is possible. If you or someone you know is struggling with gambling, please don't wait—contact one of the organisations listed above.
You are not alone. Millions of people have sought help for problem gambling and gone on to lead fulfilling lives. Reach out today—confidential support is just a phone call or click away.
Gambling should always remain fun. If it's stopped being fun, it's time to seek support.